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11/26/2018 Wegmans Food Markets, a century-old grocery chain with a mission to “help people live healthier, better lives through food,” has been on Fortune’s 100 Best Companies to Work For for the past 21 years. This year, they are ranked No. 2. Company loyalty runs deep at Wegmans, and each employee strives to live […]Read More>>
10/26/2018 “At Tuft & Needle, we are a team of dreamers, disruptors, and creatives—a group of individual minds working together to achieve a common goal: disrupt the mattress industry. We are unique, powerful, and different. We invite and celebrate the diversity between our teams, our backgrounds, and our experiences every day because these are the […]Read More>>
October 4, 2018 Kimpton Hotels & Restaurants just earned the No. 6 spot on Fortune 100’s Best Companies to Work For list due to their “Culture of Compassion.” This list is based on employee evaluations of their company culture, so Kimpton’s presence on the list for the ninth year begs the question: What makes them […]Read More>>
ABC Home and Commercial Services specializes in pest control, pool service, repair and irrigation, lawn and landscaping, HVAC, and even Christmas lights, and they pride themselves on fast and efficient customer service. In late 2016, ABC’s customer service department faced several challenges and struggled to maintain their wonderful customer service reputation. The department’s challenges were […]Read More>>
What has made them so successful? According to Duane Hixon, co-founder and CEO of the company, it’s their one of a kind culture. “Our purpose is greater than making money, and that is felt and picked up over time by the people you work alongside,” Hixon says. A document called a Culture Deck can be found on N2’s website. It clearly defines their values, principles, and vision in a way that’s easy to read and comprehend. It tells the world who they are and what matters to their business.Read More>>
May 24, 2018 Who would have guessed that a virtual company could be named the No.1 small company in Entrepreneur’s Top Company Cultures List? Some may argue that such a team does not even experience culture when they are working online remotely, scattered about the country. Others may say that their culture is only peaceful […]Read More>>
3/3/2018 The video below recently went viral on social media with over 158,000 “Likes” and over 13 Million “Views” on Facebook. It is worth watching, and teaches us all an important lesson about work- Passion Counts! Because I see the world through the lens of company culture, I am always peripherally aware of the work environments […]Read More>>
10/23/2017 – We’ve all heard great stories of our local heroes and companies that jumped into action before, during and after Hurricane Harvey. HEB’s actions, as highlighted in the article below, has become my favorite! I read the attached article, an interview with HEB’s Scott McClelland and got goosebumps. HEB’s hurricane preparedness and response effort […]Read More>>
Houston Texas –5/17/2017 When you hear Zappos, company culture is likely to be the first thing that comes to mind. While they do sell shoes and other retail goods, it is not what they sell that defines them but how they sell it. Zappos has established a strong company culture based on 10 core values, and fitting into that culture is the most important thing managers look for when it comes to hiring. When you get the company culture piece right, great customer service and a strong brand come naturally.Read More>>
Houston Texas –4/18/2017 The Ritz Carlton is one of the best hotel chains in the world. Not because they have clean rooms, a great mission statement or luxury establishments; that is just in their DNA. Their greatness comes from articulating and executing on their competitive advantage- a proactive approach to customer service.Read More>>
